XS 24/7 Big Dot

Jul 26, 2011 No Comments by

Dear All,
A couple of days ago I sent the slide from my Colt Lightweight Officers model to you for installation of your  big dot system.  Dennis called me with the bad news.  The poor installation of the existing sights precluded the installation of you sights. Considering  my aging eyes this was a problem.

Dennis and Bo came up with a suggestion that I get Robar to remove the sights and reweld the slide . Then they went the extra step that convinced me that your company spells SERVICE in capital letters. They agreed you would send the slide to Robar and ask it to  do the necessary all at my expense. Many companies would not have bothered. The slide would have been shipped back and I’d be left to my own devices. You went the extra step.

I could get flowery at this point but I won’t. Please accept my deep appreciation and thank you. I’m sure you’re proud  to have  people who go the extra distance for your customers. You should be.

With gratitude and best regards,

– Mike 5/3/11

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